Jillian leads the Transformational Travel Council’s Destination Stewardship programs, is a regenerative tourism advocate, and is the co-founder of Bannikin, a boutique tourism consultancy. She believes regenerative development is the future for our industry, and within this she sees intentional experience development as the most effective tool we have to reach our potential. Jillian is from coastal British Columbia, Canada, and now lives in Valencia, Spain. 

Juliet Velazquez leads client relationships and insights at Tourism Economics, providing data-driven solutions for destination marketing and development. She helps DMOs leverage analytics and SYMPHONY, the company’s business intelligence platform. Previously, she worked with JLL on tourism strategy and began her career at the Greater Miami CVB in media relations and data strategy. A Certified Destination Management Executive (CDME), she serves on multiple Destinations International committees and co-chairs the Advisory Leadership Board. She holds a bachelor’s degree in Mass Media & Communications with a focus on tourism marketing.

A recognized leader in Canada’s tourism sector, Andrew has served on the leadership team of Destination Toronto for the past 18 years, currently as Executive Vice President of Destination Development and previously in other roles including Chief Marketing Officer. A champion and frequent spokesperson for the industry, Andrew serves on numerous industry Boards including Destination International’s Destination Marketing Accreditation Program (DMAP).

As VP of Marketing at Destination Toronto, Paula leads the marketing and content strategy with a focus on driving visitor growth and fostering key community partnerships. She oversees both B2C and B2B marketing and communications, applying a strategic approach to effectively enhance brand engagement and reach.

Shaniqua brings 4 years of IT expertise and over 7 years in non-profit work to her role as Information Technology Manager. She excels at managing tech infrastructure while supporting members, staff, and vendors. Passionate about exploring cultures through travel and culinary experiences, Shaniqua is also deeply devoted to her family.