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2026 Convention Sales & Services Summit

EXPLORE: Selling with Insight. Serving with Purpose

April 27-29, 2026 | Dallas, TX

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This year’s Convention Sales & Services (CSS) Summit brings sales, services and executive leaders together for a focused, cross-functional experience built to meet the moment. Guided by the theme EXPLORE: Selling with Insight. Serving with Purpose., the 2026 summit dives into the realities of selling destinations, serving clients and leading teams in an evolving meetings and events landscape.

CSS Summit also offers a dedicated opportunity for convention center sales and services professionals to join their destination peers for two fully days of programming designed to enhance collaboration, align goals and engage in meaningful peer-to-peer conversations. 

Join peers in Dallas for timely insights, practical strategies and purposeful conversations designed to strengthen alignment, elevate the customer experience and drive results you can take home.

Who Should Attend


Sales and Services Executive Leaders

Gain strategic insights and leadership skills to drive your teams to success.


Seasoned Sales Professionals

Sharpen your selling techniques and learn from the best in the field.


Seasoned Convention Services Professionals

Explore cutting-edge trends and innovations in the convention and event services industry.


New to the Industry Professionals

Regardless if you are just starting your career, or making a move from another role into the Destination Organization, the event will provide you with the opportunity to build your network and knowledge.

 


Group/Business Events Marketing and Communications Professionals

Build a more comprehensive understanding of the sales and services obstacles and strategies that will directly support the efforts of securing and executing convention/business events through the organization's marketing and public relations assets. 

CDME Courses

Certified Destination Management Executive (CDME) courses will be offered in conjunction with Convention Sales & Services Summit! CDME is the tourism industry’s highest individual educational achievement. The program prepares senior executives to thrive in a constantly changing environment and focuses on vision, leadership, productivity and implementing business strategies. Start or continue your professional journey, advance your career, and enhance your industry knowledge, skills and professional credibility. Join us for CDME courses, April 26-27, 2026, prior to the start of the summit.

Please note that an approved CDME Application is required prior to registering for courses. Courses are only available to those accepted to and committed to completing the program.

Small Destination Scholarships

The Destinations International Foundation is pleased to offer eligible employees of small destination organizations ($3Million or less operating budgets) opportunities for registration scholarships to attend the 2025 Convention Sales & Services Summit, as well as one CDME Spring course. Apply for a Small Destination Scholarship.

2026 Pricing

Standard Rates | Register through April 2, 2026

*Save $150 by registering early.

DMO Member/Partner Rate
US$995

DMO Non-Member Rate  
US$1,495

Last Chance Rates | Starting April 3, 2026

DMO Member Rate
US$1,145

DMO Non-Member Rate  
US$1,645

Register

NOTE:  Member/Non-member rates apply only to destination organizations. Partner access requires a 2026 partnership, and eligibility varies by partner tier. Partner registration rates are not subject to increased registration pricing. Please consult your partnership agreement or contact [email protected] with any questions.

Schedule at a Glance

Monday, April 27

Welcome Reception

5:00 PM - 7:00 PM

Tuesday, April 28

Breakfast

7:15 AM - 8:15 AM

Welcome

8:30 AM - 9:00 AM

Keynote

9:00 AM - 9:50 AM

Break

9:50 AM - 10:10 AM

General Sessions

10:10 AM - 12:40 PM

Lunch

12:40 PM - 1:30 PM

Community Lab

1:35 PM - 2:50 PM

Break

2:50 PM - 3:05 PM

General Session

3:05 PM - 3:50 PM

Closing Session

3:55 PM - 4:40 PM

Closing Remarks

4:40 PM - 5:00 PM

Wednesday, April 29

Coffee with Closers & Coffee with Connectors

8:30 AM - 9:00 AM

General Session

9:05 AM - 9:50 AM

Break

9:50 AM - 10:10 AM

Session

10:10 AM - 12:15 PM

Lunch

12:15 PM - 1:15 PM

Sessions

1:15 PM - 3:45 PM

Closing Session

3:50 PM - 5:00 PM

Closing Reception

5:00 PM - 6:30 PM

Attendees by Budget Size

Attendees come from destinations of all shapes and sizes. The summit offers unparalleled opportunity to network with peers facing the same challenges that you are.

  • 32%
    Greater than $10 million
  • 50%
    $2 million - $10 million
  • 18%
    Less than $2 million

Attendees by Job Level

The summit is geared towards sales and services professionals who are looking for actionable strategies to increase their effectiveness in the marketplace. Take a look at the breakdown of attendees by job level.

  • 25%
    VP/Executive
  • 42%
    Director
  • 33%
    Entry Level/Manager

Location & Travel

Host Hotel: Sheraton Dallas Hotel
400 Olive St.
Dallas, TX 75201
214.922.8000

The rates start at $239/night plus applicable taxes and fees.

32.785486711462, -96.79384150109

The hotel booking link will be provided in your registration confirmation email. Please register for the event prior to booking your room.
The hotel cutoff date is Thursday, April 2nd, 2026.

Exclusive Delta Discounts for Destinations International

Delta Air Lines is pleased to offer special discounts for Destinations International.

Please click here to book your flights.

You may also call Conferences and Events® at 1.800.328.1111* Monday–Friday, 8:00 a.m. – 8:00 p.m. (EST) and refer to Meeting Event Code  NY4DB. *Please note there is not a service fee for reservations booked and ticketed via our reservation 800 number.

Summit Partners