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2026 Visitor Services Summit

EXPLORE: Where Community and Experience Connect

July 21, 2026 | Portland, OR, USA

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2026 Visitor Services Summit

Kick off Annual Convention week with a full day of inspiration, innovation and connection at the 2026 Visitor Services Summit.

Designed for visitor experience and community engagement professionals, this immersive gathering explores new and innovative ways to leverage your visitor center as a powerful tool for building brand awareness, strengthening community connections and elevating the destination experience. Re-envision the evolving role of visitor services and discover practical strategies you can put into action right away.

Through interactive sessions and peer-to-peer dialogue, you’ll share key learnings, challenges, successes and best practices with colleagues who understand the vital role visitor services plays in shaping both visitor and resident experience.

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DMO Member Rates

Standard Rate (Through June 25)

US$650

Last Chance Rate (Starting June 26)

US$800

DMO Non-Member Rates

Standard Rate (Through June 25)

US$975

Last Chance Rate (Starting June 26)

US$1,125

Partner Rates

Standard Rate

US$650

 

 

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Partners: Please note that a 2026 partnership is required to attend this event, and not all partner tiers are eligible. Member/Non-member rates apply only to destination organizations. Please consult your partnership agreement or contact [email protected] if you have any questions.

Schedule at a Glance

Tuesday, July 21

Registration

7:30 AM - 3:00 PM

Networking Breakfast

7:45 AM - 8:45 AM

Welcome and Opening Session

9:00 AM - 10:15 AM

Networking Break

10:15 AM - 10:30 AM

General Session

10:30 AM - 11:15 AM

Roundtable Discussions

11:15 AM - 12:15 PM

Networking Lunch

12:15 PM - 1:15 PM

General Session

1:15 PM - 2:00 PM

General Session

2:00 PM - 2:45 PM

Networking Break

2:45 PM - 3:00 PM

Closing General Session

3:00 PM - 3:45 PM

Location & Travel Information

2026 Annual Convention and Visitor Services Summit will take place at the Oregon Convention Center.

777 NE Martin Luther King Jr Blvd
Portland, OR 97232

The Oregon Convention Center is committed to providing a welcoming and accessible experience for its visitors. Visit the OCC website to learn more about facility accessibility, services and how to make an accommodation request. 

45.528718844846, -122.66260763309

Hotel Information

Destinations International is pleased to offer a variety of hotel accommodations to meet all attendee needs. For those staying downtown across the bridge, we will offer shuttle service.

The Hyatt Regency Portland at the Oregon Convention Center provides clear information online about its accessible public areas and routes, accommodations in guest rooms and parking and transportation. This property is a four-minute walk from the OCC. 

The hotel cutoff date is Thursday, June 25. Please note that these rooms are available on a first-come, first-served basis and may sell out before the cut-off date.

  • Hyatt Regency Portland at Oregon Convention Center - starting at $249/night plus applicable taxes (currently 16%) and fees | 0.1 miles
  • Hilton Portland Downtown - starting at $199/night plus applicable taxes (currently 16%) and fees | 1.8 miles
  • The Duniway Portland - starting at $209/night plus applicable taxes (currently 16%) and fees | 1.8 miles
  • Courtyard by Marriott Portland Convention Center - starting at $209/night plus applicable taxes (currently 16%) and fees | 0.3 miles
  • Hotel Eastlund - starting at $209/night plus applicable taxes (currently 16%) and fees | 0.2 miles
  • The Nines Hotel Portland - starting at $239/night plus applicable taxes (currently 17%) and fees | 1.7 miles

To receive the group room block rate, individuals must first register for the event. The direct hotel booking link will be included in the registration confirmation email.

Airline Travel Discounts

Delta Air Lines is pleased to offer special discounts for Destinations International. Please click here to book your flights.

You may also call Conferences and Events® at 1.800.328.1111* Monday–Friday, 8:00 a.m. – 8:00 p.m. (EST) and refer to Meeting Event Code NY4D

*Please note there is not a service fee for reservations booked and ticketed via our reservation 800 number.

For those flying through Portland International Airport (PDX), visit their accessibility page for important information pertaining to mobility assistance, vision support, hearing support and non-apparent disabilities.

Event Partners