Girls for a Change mural in Richmond, VA

Equity, Diversity & Inclusion Case Studies

Our goal at Destinations International is to cultivate a unified travel industry where everyone is welcome, where there is equitable access for all, and to help reshape existing power structures so that systemically marginalized voices and perspectives are heard and valued.

Each of the case studies presented here are inclusive with a commitment to value Equity, Diversity and Inclusion (EDI) in their respective communities and organizations. Each has established an environment that fosters engagement, interest, and opportunity around a specific or multidiverse group by developing various initiatives.

There is no “one size fits all” approach to EDI. But instead, a spectrum of ideas, movement, and growth which influence local community and visitor engagement. These case studies represent organizations with various budgets, size and scope. Enjoy, learn and share!

Showing 1 - 10 of 10 results

Open Doors Organization (ODO) is a non-profit organization based in Chicago, IL. Its purpose is to teach businesses and organizations how to succeed in the...
July 2021

Discover Puerto Rico, a relative newcomer to the destination organization community, began its work in the LGBTQ+ segment in parallel with its launch in 2018...
July 2021

Louisville Tourism’s multi-pronged approach to establishing an equitable, diversified, and inclusive environment began with an internal audit of its own organization. The process focused not...
July 2021

Richmond has long been a destination known for theConfedera cy and enslaved Africans, and in the minds of many travelers, not welcoming and inclusive. Over...
July 2021

In 2019, Destination Augusta embarked on a rebranding and marketing campaign to reposition Augusta to reflect the destination’s authenticity. Widely recognized as the host destination...
July 2021

Visit Baltimore's goal is to create a warm and welcoming environment for all visitors, but especially those of color. This is critical in a city...
July 2021