Empowering Destination Professionals: Top Resources to Help You Succeed

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Empowering Destination Professionals: Top Resources to Help You Succeed
Bottom Line:

Destination professionals play a critical role in shaping communities, supporting local economies, and creating meaningful travel experiences. Having access to the right tools and insights can make all the difference. To help you excel, discover the top resources available to destination professionals looking to grow, learn, and implement best practices. 

This post was written with the assistance of AI authoring tools.

Destination professionals play a critical role in shaping communities, supporting local economies, and creating meaningful travel experiences. Whether you’re just beginning your career, managing a team, or leading an organization, there are always new opportunities to learn, grow, and make an impact. From marketing and public relations to research, business operations, sales, and leadership, every function within the industry plays a critical role in advancing destinations and delivering value to residents and visitors alike. By continuously developing skills, staying informed on industry trends, and connecting with peers, destination professionals at all levels can contribute to a thriving and innovative global travel and tourism industry.

To help you excel, here are some of the top resources available to destination professionals looking to grow, learn, and implement best practices.

1. Advocacy and Storytelling Tools

Advocacy is a core part of destination management, ensuring that local leaders and communities understand the value of destination promotion. Key resources include: 

  • The Community Shared Value Workbook, which helps destination professionals align their mission with local priorities. Use this to frame conversations with stakeholders and show how your work directly benefits the community.
  • The Tourism Lexicon, a guide to communicating the value of tourism in language that resonates with policymakers and community leaders. This is a must-have tool for crafting persuasive messaging.
  • The DI Blog, offering insights, best practices, and case studies from destination professionals around the world. Explore in-depth articles on advocacy, marketing, stewardship, and workforce development to stay informed and ahead of industry trends. 

Put these tools into action by scheduling meetings with local officials, refining your organization’s messaging, or simply sharing these resources with your team to enhance advocacy and communication efforts. 

2. Social Inclusion Resources

A thriving destination is one that is welcoming to all. Resources focused on social inclusion help professionals ensure that tourism benefits everyone. Three standout tools include: 

  • The Social Inclusion Framework, outlines 13 topics critical to experiences of belonging in any destination. Identify priority topics, existing initiatives, and engage with residents to foster trust, community vitality, and drive economic growth.  
  • The Social Inclusion Lexicon, which can be used to communicate the value and impact of welcoming and belonging to community stakeholders.
  • The Accessibility Playbook, a guide to making destinations accessible for all. Inform your accessibility strategy and initiatives and equip tourism businesses in your community through the Playbook’s recommendations.  

If you haven’t already, consider launching a local initiative that celebrates the stories that make your destination unique. Partner with accessibility experts to improve visitor experiences. 

3. Professional Development and Learning Opportunities

Continuous learning is key to staying ahead in the ever-evolving travel and tourism industry. Whether you're looking to refine your leadership skills or gain new technical knowledge, ongoing education is essential. Destination professionals can benefit from:

  • Webinars and Online Courses covering topics such as destination stewardship, economic impact, workforce development, and tools such as the Event Impact Calculator (EIC). Set a goal to attend at least one webinar each month to stay updated on industry trends. 
  • Certified Destination Management Executive (CDME) prepares senior executives and destination organization leaders to thrive in a constantly changing environment. Start or continue your professional journey, advance your career, and enhance your industry knowledge, skills and professional credibility.
  • Certificate Programs designed to deepen expertise in destination marketing, management, and sales. Consider enrolling in a program to enhance your industry knowledge.
  • Virtual Roundtables that provide opportunities to connect with peers and share best practices. Engage in discussions and learn directly from fellow professionals facing similar challenges. 

Prioritize your professional growth by setting aside time in your schedule for these learning opportunities. Sign into the Online Learning Center to access all of DI’s robust educational content. 

4. Research and Industry Reports

Understanding industry trends and data-driven insights is crucial for destination professionals making informed decisions. Some key reports include:

  • Destination Promotion: A Catalyst for Community Vitality, which highlights how destination promotion supports local economies and quality of life. Use this research to reinforce your funding requests and strategic plans.
  • The DestinationNEXT Futures Study is a strategic roadmap and global survey that helps destination leaders navigate today’s highly fluid visitor economy to optimize their organizations’ relevance and value.  
  • Resident Sentiment Studies explore Americans’ and Canadians' perceptions of tourism, its impacts, and the industry’s performance in destination development, stewardship, and marketing.  

Bookmark these reports and refer to them when making key strategic decisions. 

5. Networking and Peer Support

No destination professional works alone. Building relationships with others in the industry provides fresh perspectives, collaboration opportunities, and professional support. Whether through DI's mentorship program, industry conferences, or online communities, connecting with peers can be invaluable.

  • Join online community discussions to exchange ideas and get advice from fellow destination professionals.
  • Engage in industry events, whether in-person or virtual, to build connections and exchange ideas with professionals across different markets
  • Consider mentorship as both a mentor and mentee to foster continuous growth and cross-generational learning.

Making time for networking can open doors to new opportunities and fresh ideas that you might not have considered otherwise.

With tailored insights for marketing, public relations, sales, business events, visitor experience, research, membership engagement, and executive leadership, these tools are designed to help every destination professional learn, grow, and thrive. The destination industry is strongest when all professionals—across every discipline—collaborate, share knowledge, and support one another. 

By tapping into these resources, you can sharpen your expertise, strengthen your advocacy efforts, and create meaningful impact in your destination. Destination Professionals Day is not just a celebration, it’s an opportunity to invest in your growth, expand your influence, and elevate the sector as a whole. Because when destination professionals thrive, the communities they serve flourish. 

Alyssa Poulin, CTA

Director of Content Development
Destinations International

With over ten years of tourism industry experience, Alyssa Poulin is Destinations International's Director of Content Development. Alyssa leads content strategy, creation, and distribution within the Destinations International Advocacy & Research Team. She creates and curates compelling content about destination organizations, the tourism industry, and Destinations International's tools and offerings. With a deep background in destination development, she believes in the power of sustainable travel. 

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