2017 Visitor Services Summit

2023 Visitor Services Summit

July 18, 2023 | Dallas, TX, USA

The Visitor Services Summit is a gathering of visitor experience and community engagement professionals. Join us this year as we focus on re-envisioning the purpose and value of the visitor center and how we engage with our communities, visitors, and residents. Learn from your peers as we share best practices, opportunities, and new innovations. 

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Member Rate

Non-Member Rate

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Use your Destinations International login to register for the summit, or contact us for assistance.

Schedule at a Glance

Tuesday, July 18

Welcome to the Visitor Services Summit

9:00 AM- 9:15 AM

Opening Keynote

9:15 AM - 9:45 AM

Panel Discussion

9:45 AM - 10:30 AM

Networking Break

10:30 AM - 10:45 AM


10:45 AM - 11:45 AM

General Session

11:45 AM - 12:15 PM

Networking Lunch

12:15 PM - 1:15 PM

General Session

1:15 PM - 2:00 PM


2:00 PM - 3:00 PM

Networking Break

3:00 PM - 3:15 PM

Closing Session

3:15 PM - 4:00 PM

Attendees by Budget Size

Attendees come from destinations of all shapes and sizes. Network with peers from your budget group, or meet people from cities large and small.

  • 30%
    Greater than $10 million
  • 31%
    $5-$10 million
  • 39%
    Less than $5 million

Attendees by Job Level

Visitor Services Summit welcomes attendees from all job levels. Whether you're just starting out or you have years of experience under your belt, you'll find colleagues in the same career path as yourself!

  • 10%
    Entry Level
  • 44%
  • 33%
  • 13%
    Executive Level/CEO

Location Details

Hotel booking information will be provided in your registration confirmation email. The hotel cutoff date for all hotels is Thursday, June 22, 2023. Rooms are available on a first-come, first-serve basis and may sell out prior to the cutoff date.

Omni Dallas Hotel
555 S. Lamar St.
Dallas, TX, USA

Block Rate: US$219 + taxes and fees

32.77491, -96.80432

Additional Hotel Options

Courtyard Dallas Downtown | 0.1 miles away
310 S. Houston Street, Dallas, TX, USA
Website | Map
Block rate: US$179/night + taxes and fees

Aloft Dallas Downtown | 0.3 miles away
1033 Young Street Street, Dallas, TX, USA
Website | Map
Block rate: US$199/night + taxes and fees

Renaissance Saint Elm Dallas Downtown | 0.9 miles away
1907 Elm St, Dallas, TX, USA
Website | Map
Block rate: US$189/night + taxes and fees