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Puerto Rico

2024 Advocacy Summit

October 22-24, 2024 | Río Grande, Puerto Rico

The Advocate as a Catalyst: This Could Be You

Join us at the 2024 Advocacy Summit and transform your passion for the work of destination organizations into powerful advocacy that makes an impact. 

Register Now

Agenda

Tuesday, October 22

Registration

8:30 AM - 5:30 PM

WORKSHOP: Roots Reclaimed: Integrating Taíno Heritage into Destination Puerto Rico

9:00 AM - 12:00 PM

Embark on a captivating journey into the rich Taíno heritage of Puerto Rico in our enlightening three-hour workshop, "Roots Reclaimed." This session is dedicated to uncovering the profound impact of the Taíno culture, from its historical roots to its lively presence in modern Puerto Rican life. Dive deep into the legacy of Taíno petroglyphs, artifacts, and ceremonial sites, with this edition focusing on the enchanting Cueva del Indio in Las Piedras. Participants will gain valuable insights into how Discover Puerto Rico actively promotes and integrates Taíno history, arts, and culture into tourism promotion and destination branding. This approach enriches the visitor experience and respects and preserves a crucial element of Puerto Rican identity. Through expert-led discussions and interactive learning, discover strategies that showcase the authentic and sustainable incorporation of indigenous heritage into Puerto Rico's tourism narrative. Join us to explore how tourism can serve as a powerful tool for cultural preservation and appreciation, ensuring that the legacy of the Taíno people continues to inspire and educate both locals and visitors alike.

*Additional registration is required.

WORKSHOP: Riding Through Heritage: Developing Eco-Cultural Tourism Attractions at Carabalí Rainforest Adventure Park

9:00 AM - 12:00 PM

Immerse yourself in the lush beauty of Puerto Rico's landscapes while learning how to develop sustainable tourism attractions that honor cultural and environmental preservation. This unique workshop, hosted at the Carabalí Rainforest Adventure Park, offers participants a firsthand experience of integrating eco-friendly practices with cultural and historical awareness in tourism development.

The session will kick off with a comprehensive introduction to the principles of eco-cultural tourism, focusing on the importance of maintaining ecological integrity and celebrating cultural heritage through tourism. Experts will discuss methods for creating attractions that both educate and engage tourists without compromising the natural or cultural environment. Following the discussion, participants will embark on a two-hour horseback ride alongside the serene Mameyes River, a prime example of eco-tourism done right. This immersive experience includes a half-hour break for swimming and refreshments, allowing participants to personally connect with the environment they're learning to protect and promote. Before setting off, attendees will receive a brief horseback riding lesson covering all necessary safety rules and regulations. The Park’s experienced staff will carefully select horses for participants based on weight, height, and riding experience to ensure a safe and enjoyable journey for all. This workshop is perfect for tourism professionals, environmentalists, cultural preservationists, and anyone interested in how tourism can be leveraged as a force for good in community and environmental development. Join us to discover how your next tourism project can contribute positively to environmental conservation and cultural preservation.

*Additional registration is required.

Discover Puerto Rico Hub

1:00 PM - 5:00 PM

Rhythms of Puerto Rico: A Bomba Experience

3:30 PM - 3:45 PM

Bomba is a powerful dance form deeply rooted in Puerto Rican history and culture. This dance is the oldest living cultural tradition of the Caribbean, and possibly the oldest African cultural practice to exist in the Americas. The intricate interplay between dancer and drummer symbolizes a dialogue where movement leads the rhythm, creating an immersive, communal experience. With its vibrant skirts, hypnotic drumbeats, and call-and-response vocals, Bomba carries the spirit of Puerto Rico’s African, Spanish and Taíno ancestry, bridging the past with the present in an electrifying celebration of cultural identity. The Familia Cepeda have been practicing this tradition, La Bomba Cangrejera, for 7 generations (and counting), uninterrupted. Most notable of the Cepedas was the Patriarch of Bomba (El Patriarca de la Bomba ), Don Rafael Cepeda Atiles, whose great grandfather, grandfather and parents were also Bomba dancers and whose children, grandchildren and great grandchildren are today still practicing and teaching this tradition which for them is a way of life. As Mr. Cepeda once said, “While the Cepeda Family exists, there will be Bomba and Plena for a good while”. 

Advocacy Summit 2024: Gaining Your Bearings

3:45 PM - 4:00 PM

Kick off the Destinations International 2024 Advocacy Summit with us! This opening session is more than a welcome - it is your gateway to the most comprehensive exploration of advocacy, community relations, and stewardship within our industry. During the Summit you will discover the latest trends, strategies, and insights as we chart a course through the evolving landscape of destination advocacy, and it all starts here.


Jack Johnson

Chief Advocacy Officer

Destinations International


Julie Gilbert, CDME

President & CEO

Destination Door County

DI Advocacy Committee Co-Chair

Gerardo (Gary) Sanchez, Sr.

Director of Community Impact, Equity, Public Affairs

Visit Dallas

DI Advocacy Committee Co-Chair

 

 

Being Known, Valued and Empowered

4:00 PM - 4:45 PM

In 2019, Destinations International proposed that the tourism industry, and destination organizations in particular, should be recognized as a "community shared value." The era of focusing solely on the number of visitors or “heads in beds” is now over. It is imperative that investment in tourism promotion is not regarded as a secondary priority or a luxury to be reserved for times of surplus. Travel and tourism are essential to a community's survival, on par with education, healthcare, emergency response, and utilities. For tourism to flourish as a common good, it must be regarded as a valuable and indispensable component of the local way of life by all members of the community. Destination branding and promotion are not just important—they are fundamental. And we are not just marketers; we are stewards of our communities. This presentation will take the concept of community shared value to its natural and essential conclusion—a vision where we as destination stewards are fully known, deeply valued, and truly empowered.


Jack Johnson

Chief Advocacy Officer

Destinations International

 

 

 

 

Guided Insights by Josiah Brown

4:45 PM - 5:00 PM

Known as the New York Sherpa, Josiah Brown is the brain and the passion behind New York’s Best Experiences®. He is the President/CEO of Famous Destination Marketing™, a rural destination expert and frequent speaker in the tourism industry. He is also a past chair of the New York State Tourism Industry Association (NYSTIA) and an avid champion of the concept of destination organizations being a "community shared value." Josiah will serve as your guide through the 2024 Advocacy Summit journey offering his insights and ideas along the way.


Josiah Brown

National Advocacy Liaison

New York State Tourism Industry Association

DI Advocacy Committee member

 

 

 

 

Live Boricua Welcome Reception at Marbella Gardens, Wyndham Grand Rio Mar Rainforest Beach

5:00 PM - 7:00 PM

Immerse yourself in the culture as you indulge in the flavors and rhythms of Puerto Rico!

Wednesday, October 23

Yoga + Stretch

6:30 AM - 7:30 AM

Revitalize your mind and body with our dynamic Yoga + Stretch session. Led by a certified instructor, this class blends traditional yoga poses with targeted stretching to improve flexibility, strength, and balance. Suitable for all levels, this holistic experience will leave you feeling energized and rejuvenated. Yoga mats will be provided. Class is limited to the first 20 participants.

Registration

7:30 AM - 5:00 PM

Breakfast

8:00 AM - 9:00 AM

Guided Insights by Josiah Brown

9:00 AM - 9:10 AM

Known as the New York Sherpa, Josiah Brown is the brain and the passion behind New York’s Best Experiences®. He is the President/CEO of Famous Destination Marketing™, a rural destination expert and frequent speaker in the tourism industry. He is also a past chair of the New York State Tourism Industry Association (NYSTIA) and an avid champion of the concept of destination organizations being a "community shared value." Josiah will serve as your guide through the 2024 Advocacy Summit journey offering his insights and ideas along the way.


Josiah Brown

National Advocacy Liaison

New York State Tourism Industry Association

DI Advocacy Committee member

 

 

 

 

Crossroads and Ballots: Decoding 2024’s Electoral Results

9:10 AM - 9:30 AM

The global economy has lurched from one shock to the next as two brutal wars, stubborn inflation and high borrowing costs pockmark the post-pandemic recovery. This year, we have added a new source of turbulence to this polycrisis era - a jam-packed election calendar through 2024. By the end of the year, from Taiwan in January to the United States in November, we will have seen more than 40 national elections. Eight of the world's ten most populous countries-Bangladesh, Brazil, India, Indonesia, Mexico, Pakistan, Russia, and the United States-are on that list, with two other major countries-France and the United Kingdom-added during the year as surprise snap elections were called. This session will look at the trends that have developed through all of these elections and how they affect the political landscape and impact your efforts.  We will also take a deep dive into what to expect from the U.S. elections, which will be held just two weeks after this Summit.  Finally, we will take a look at what is coming up in 2025, including one of the most important events - Canada's national election.


Jack Johnson

Chief Advocacy Officer

Destinations International

 

 

 

 

First Look: Psychological and Cultural Triggers in Destinations

9:30 AM - 10:00 AM

Brand reputation is everything, but have you ever wondered why certain societal issues seem to stick to your destination's brand like glue, while others barely leave a mark? We'll explore new data that reveals why some societal issues, whether positive or negative, can impact their attractiveness as a destination. You'll learn about the unseen psychological and cultural triggers that cause certain issues to resonate more strongly with planners, and why others fade into the background. In this session, we'll peel back the layers of groundbreaking research that reveals the subtle, often overlooked factors that influence the decisions of event and meeting planners and, potentially, leisure visitors.

This session features research and content made possible through the underwriting support of the Destinations International Foundation.


Erin Francis-Cummings

President & CEO

Future Partners

 

 

 

 

Networking Break

10:00 AM - 10:15 AM

Guided Insights by Josiah Brown

10:15 AM - 10:20 AM

Known as the New York Sherpa, Josiah Brown is the brain and the passion behind New York’s Best Experiences®. He is the President/CEO of Famous Destination Marketing™, a rural destination expert and frequent speaker in the tourism industry. He is also a past chair of the New York State Tourism Industry Association (NYSTIA) and an avid champion of the concept of destination organizations being a "community shared value." Josiah will serve as your guide through the 2024 Advocacy Summit journey offering his insights and ideas along the way.


Josiah Brown

National Advocacy Liaison

New York State Tourism Industry Association

DI Advocacy Committee member

 

 

 

 

Being A Catalyst: The Transformative Power of Destination Organizations

10:20 AM - 11:00 AM

At the 2024 DI Advocacy Summit, we introduced the concept that the work of destination organizations is a catalyst for community vitality. We released the Community Vitality Wheel infographic that visualizes how this happens, and we introduced the blue ribbon team (Tourism Economics. Longwoods International, Clarity of Place, and MMGY NextFactor) we commissioned to prove the concept and produce a report. Earlier this year in February, we released the groundbreaking report "Destination Promotion: A Catalyst for Community Vitality, showing that destination promotion can enrich the quality of life for residents, help attract and retain talent, foster culture and community, support public services, and grow the overall economy. This session will provide two key sets of insights. The first will come from the research and analysis team and their exploration of how destinations are expanding their community impact. The second will come from real-world examples of how destination organizations featured in the report are developing these channels in their communities. Participants will leave this interactive session with practical recommendations and best practices for implementation that will increase the impact and profile of your destination organization.

This session features research and content made possible through the underwriting support of the Destinations International Foundation.


Adam Sacks

President

Tourism Economics 


Yolanda Gonzalez

National Sales Director

Discover Puerto Rico


Catherine Callary, CDME

Vice President, Destination Development

Ottawa Tourism 


David Holder, CDME

Principal

Clarity of Place

 

Being A Catalyst: Telling Everyone Through The Destination Effect Campaign

11:00 AM - 11:30 AM

DI has established that destination organizations are essential catalysts for community vitality, leveraging the power of travel to meet community goals. These organizations are vital, embodying a community-shared value that is crucial for sustainability. This recognition underpins the Destination Effect Awareness Campaign, which aims to tell the world about what a destination organization is, how it does what it does, and why its work is essential, necessary, and very important. Join this session to engage with the campaign and become part of a movement that celebrates the transformative power of destination promotion. We will provide an update on the campaign's progress, including a detailed look at the public-facing website that forms the campaign’s core. This campaign not only moves beyond traditional metrics like visitor counts and lodging tax revenues but also highlights how destination promotion can enrich the quality of life for residents, help attract and retain talent, foster culture and community, support public services, and grow the overall economy. We will present a compelling argument demonstrating that the concepts of visit, live, work, play, and invest are all related goals and measurements, integral to the overarching success of destination organizations. This session will also offer insights on how you can contribute your own stories to this narrative. Join us to redefine the value of destination promotion and its critical role in building vibrant, sustainable communities.

This session features research and content made possible through the underwriting support of the Destinations International Foundation.


Jack Johnson

Chief Advocacy Officer

Destinations International


Kyle Huff

Director of Growth Marketing

Tempest

 

 

 

Being A Catalyst: Personify your Community Indicators

11:30 AM - 12:00 PM

In 2022, DI argued that our internal measurements, while valuable to us, do not tell the community what a destination organization is, what it does and how well it does it. In 2023, Destinations International released an industry brief, A Destination Promotion Community Index, which outlined our research and conclusions on why typical industry KPIs are not effective measurements to describe us.  This session continues the work of our DI and Zartico team collaboration, which included research, focus groups and meetings with industry leaders to explore the multifaceted responsibilities of destination organizations, their effectiveness and their impact on community well-being. In this session, we will continue our introduction of indices that integrate emotional resonance with logical KPIs to provide a more comprehensive framework for evaluation. Review the destination personas released last July and discover the new personas released at the Advocacy Summit for measuring destination impact as described in the groundbreaking industry brief Destination Promotion: A Catalyst for Community Vitality, that emphasize storytelling and emotionally resonant metrics, and gain valuable insight into how these new indicators can better reflect the success of destination organizations and improve community well-being.

This session features research and content made possible through the underwriting support of the Destinations International Foundation.


Amy Boek

VP, Marketing

Zartico


Andreas Weissenborn

VP, Advocacy & Research

Destinations International


Laura White

Sr. Director, Brand Marketing & Strategy

Charlotte Regional Visitors Authority

 

 

Networking Lunch

12:00 PM - 1:30 PM

Guided Insights by Josiah Brown

1:30 PM - 1:35 PM

Known as the New York Sherpa, Josiah Brown is the brain and the passion behind New York’s Best Experiences®. He is the President/CEO of Famous Destination Marketing™, a rural destination expert and frequent speaker in the tourism industry. He is also a past chair of the New York State Tourism Industry Association (NYSTIA) and an avid champion of the concept of destination organizations being a "community shared value." Josiah will serve as your guide through the 2024 Advocacy Summit journey offering his insights and ideas along the way.


Josiah Brown

National Advocacy Liaison

New York State Tourism Industry Association

DI Advocacy Committee member

 

 

 

 

Actionable Ideas from the DMOU Podcast w/ Bill Geist

1:35 PM - 2:00 PM

Bill Geist, Chief Instigator of DMOproz (aka Zeitgeist Consulting) and a recognized expert on strategic planning, governance, destination development and legislative issues for destination organizations, also hosts the highly popular destination organization industry podcast, DMOU (Destination Marketing Organization University). Drawing from his extensive library of podcast episodes interviewing the who's who of the industry, Bill offers a selection of innovative and actionable ideas and easy-to-implement strategies to ignite your advocacy efforts. Whether your budget is substantial or non-existent, these strategies are designed to energize your thinking, inspire fresh perspectives, and lead to bigger and better results in your efforts.


Bill Geist

Chief Instigator

DMOproz

 

 

 

 

First Look: Unveiling the 2024 Resident Sentiment Towards Tourism Findings for Canada and the United States

2:00 PM - 2:45 PM

Step into the forefront of industry knowledge with an exclusive first look at the 2024 Canada & U.S. Resident Sentiment Towards Tourism Study key findings and insights, presented by Longwoods International for Destinations International. This session is a unique opportunity to access comprehensive data and analysis months before the full report is released in early 2025. The extensive research captures a wide range of demographics, offering fresh perspectives and actionable insights into how residents perceive tourism’s role in their communities. This year's study is meticulously crafted to showcase evolving public sentiments, priorities, and expectations—providing you with the critical tools needed to shape policies, tailor communications, and enhance community engagement effectively. Join us to explore these essential KPI’s for every destination and apply these actionable insights to your strategic initiatives.

This session features research and content made possible through the underwriting support of the Destinations International Foundation.


Amir Eylon

President & CEO

Longwoods International

 

 

 

 

Roundtable Discussions

2:45 PM - 3:15 PM

Networking Break

3:15 PM - 3:30 PM

Guided Insights by Josiah Brown

3:30 PM - 3:35 PM

Known as the New York Sherpa, Josiah Brown is the brain and the passion behind New York’s Best Experiences®. He is the President/CEO of Famous Destination Marketing™, a rural destination expert and frequent speaker in the tourism industry. He is also a past chair of the New York State Tourism Industry Association (NYSTIA) and an avid champion of the concept of destination organizations being a "community shared value." Josiah will serve as your guide through the 2024 Advocacy Summit journey offering his insights and ideas along the way.


Josiah Brown

National Advocacy Liaison

New York State Tourism Industry Association

DI Advocacy Committee member

 

 

 

 

First Look: The 2024 Lexicon Release and Preview of User Field Guide

3:35 PM - 4:15 PM

Words are uniquely the most powerful force available to mankind. Words have energy. And the words we choose can either bridge understanding or create barriers. Join us for a fascinating session that explores the power of language in shaping public perception, understanding, and connection, focusing on the annual release of the Lexicons of Australia, Canada, the United Kingdom, and the United States. These lexicons are created by analyzing the common words and phrases used by elected officials when discussing public goods or the shared values of a community. By uncovering the language that resonates with people, this session aims to improve advocacy communication strategies. New this year is the addition of the Tourism Lexicon Field Guide to help you implement not only the words of the Lexicon, but also the principles behind them.

This session features research and content made possible through the underwriting support of the Destinations International Foundation.

 


Andreas Weissenborn

VP, Research & Advocacy

Destinations International

 

 

 

 

Visitor Centers as a Community Hub

4:15 PM - 4:45 PM

Join us for an insightful session exploring the evolving role of visitor centers beyond their traditional purpose. This session will delve into how visitor centers can transform into dynamic community hubs, fostering local engagement, cultural exchange, and economic growth. We'll discuss innovative strategies to repurpose these spaces to serve not only tourists but also local residents, offering educational programs, community events, and collaborative initiatives.


Cynthia Eichler, CDME

President & CEO

Visit Fort Collins

 

 

 

 

Guided Insights by Josiah Brown

4:45 PM - 5:00 PM

Known as the New York Sherpa, Josiah Brown is the brain and the passion behind New York’s Best Experiences®. He is the President/CEO of Famous Destination Marketing™, a rural destination expert and frequent speaker in the tourism industry. He is also a past chair of the New York State Tourism Industry Association (NYSTIA) and an avid champion of the concept of destination organizations being a "community shared value." Josiah will serve as your guide through the 2024 Advocacy Summit journey offering his insights and ideas along the way.


Josiah Brown

National Advocacy Liaison

New York State Tourism Industry Association

DI Advocacy Committee member

 

 

 

 

Thursday, October 24

Registration

7:30 AM - 12:00 PM

Networking Breakfast

8:00 AM - 9:00 AM

Marketplace of Ideas Round 1

9:00 AM - 9:25 AM

Advocacy in Action: Proving the Economic Impact of Destination Marketing

As increased scrutiny and funding cuts become commonplace, the need for DMOs to effectively demonstrate the economic impact of their marketing efforts has never been more critical. Join Tourism Economics for a session showcasing how destinations can successfully translate their initiatives into tangible metrics that resonate with stakeholders and achieve success. We’ll explore the common limitations and introduce a powerful, new solution. Tourism Economics' attribution model leverages aggregated mobile data to track visitor behavior linked to advertising, enabling DMOs to quantify the true economic benefits of their marketing campaigns. Discover how to calculate essential metrics like work created, investment generated, and overall spending, providing actionable insights into campaign effectiveness by media channel and market of origin. Gain the tools to transform uncertainty into data-driven decisions which are key for elevating Destination Organization value and advocacy efforts. Stay tuned, as an enhanced version of this tool is expected to become available through Destinations International later in 2025, further empowering your decision-making process.

  • Chuck Davison, CDME, VP, Attribution Solutions, Tourism Economics

Inform and Advance your Strategic Advocacy Efforts Using Stakeholder Input through the DestinationNEXT Tool

The DestinationNEXT assessment tool has multiple benefits to destination leaders, not the least of which relates to informing and shaping your strategic advocacy efforts. Join us to learn about how you can use the tool with your advocacy efforts and hear case studies of how other destinations have successfully used the tool. 

  • Ana Maria Viscasillas, CDME, Executive Consultant, MMGY NextFactor
  • Cassandra McAuley, CDME, Managing Director, MMGY NextFactor

Destination Wayfinder

Join Miles Partnership as we introduce the Destination Wayfinder, an industry-led framework designed to guide tourism leaders in enhancing community-centric stewardship. In this session, we'll explore how DMOs are using stewardship and inclusion principles to transform challenges into opportunities for collaboration and growth. Discover how to ensure your day-to-day efforts contribute to community well-being and cultural vitality for generations to come.

  • Karin Mast, Senior Vice President, Miles Partnership
Marketplace of Ideas Round 2

9:35 AM - 10:00 AM

Using PlaceBalance to Unlock the Power of Data to Fuel your Advocacy Strategy

Integrating data into your advocacy strategy is essential, but where do you start? In this session, discover how different data points and research results provided key insights that shaped decision-making in several cities. Learn how Irving, TX used data to forecast the impact of lodging changes on hotel tax revenue, how Hendricks County, IN combined research results covering resident leisure pursuits with visitor perceptions of the destination, and how Cannon Beach, OR leveraged “tourism dependency” to balance business needs with resident tolerance. With Clarity of Place’s PlaceBalance framework, we’ll show you how to leverage client data to align product development with economic goals and deliver compelling proof points for your advocacy.

  • Jaime Bohler Smith, Executive Director & CEO, Visit Hendricks County
  • David Holder, CDME, Principal, Clarity of Place

From Dashboard to Decision-Making: Leveraging Oregon Resident Data for Tourism Strategy

Travel Oregon commissioned Future Partners to provide critical insights into Oregon residents’ attitudes and opinions regarding the state’s tourism industry. The insights available on their public dashboard are designed to help tourism stakeholders and the general public understand the residents’ shifting perceptions of tourism, quality of life, and level of pride in the state.

  • Erin Francis-Cummings, President & CEO, Future Partners
  • Kate Baumgartner, Public Affairs Strategist, Travel Oregon
Networking Break

10:00 AM - 10:20 AM

Marketplace of Ideas Round 3

10:20 AM - 10:45 AM

Travel with Care: Promoting Responsible Tourism in Idaho

In this session, we will explore Idaho’s innovative “Travel with Care” campaign, which promotes responsible tourism while preserving the state’s natural beauty. Born out of the pandemic’s surge in outdoor recreation, this campaign addresses critical issues like environmental conservation, visitor education, and fostering empathy between tourists and locals. Through a holistic strategy based on three pillars—Care for Yourself, Care for Others, and Care for Idaho—Idaho’s approach goes beyond traditional conservation efforts, encouraging sustainable travel practices that benefit visitors and residents alike. Attendees will learn how to apply these principles in their destinations and inspire travelers to responsibly engage with their communities and environments.

  • Matt Clement, CDME, Managing Partner, Madden Media

How Owned Media Can Build An Army of Advocates

As the marketing world continues to change, there's an emerging opportunity for destinations to kill two birds with one stone. By creating owned media assets like podcasts, youtube series, streaming series and other owned assets, destinations can strengthen their relationships with stakeholders while building long-term sustainable audiences. Adam Stoker will walk you through the process of planning and executing this strategy and strengthening your destination for the future. 

  • Adam Stoker, President & CEO, Relic
  • Jimmy Gray, Vice President of Public Policy, Visit Myrtle Beach
Marketplace of Ideas Round 4

10:55 AM - 11:20 AM

Unlocking Meeting Sales Success: Insights from the “Top 250” Report

This session will delve into how DMOs can leverage insights found in the newly released “Top 250” report to better understand and prioritize meaningful meetings within their destinations. We will cover key insights into the meeting industry’s alignment with stakeholders, how citywide events impact a community economically, and how you can leverage data from the “Top 250” report to tell a meaningful story of your destination’s meeting sales. Gain practical takeaways on advocating for your DMO’s meeting sales and adapting to the ever-evolving meetings industry.

  • Vail Ross, Managing Director, 2Synergize

Travel Beyond

A group of global leaders is working to transform the travel industry into a powerful force for good in their communities. Travel Beyond showcases the unique values of these destinations, using film and storytelling to inspire both stakeholders and visitors alike.

  • Amy Bjarnason, Strategic Consultant, Destination Think
Marketplace of Ideas Round 5

11:30 AM - 11:55 AM

Crafting a Soulful Destination: How Storytelling Shines a Light on Equity and Inclusion

Discover how destinations can harness the power of digital storytelling to showcase the vibrant individuals, events, and businesses that define its unique character. Explore how a captivating podcast series, website design, and print guide help amplify diverse voices and foster community engagement.

  • Tori DeMarco, Senior Account Manager, Tempest
  • Rickey Thigpen, Ph.D., President & CEO, Visit Jackson

What the Locals Can Teach Us About Hidden Gems in Tourism Experiences

In an age where travelers crave authentic experiences and genuine connections with local cultures, uncovering hidden gems often requires insights from those who live and breathe the destination. Join us for a dynamic session exploring how Michigan is redefining tourism by spotlighting its unique local entrepreneurs through the innovative "Made in Michigan" video series. Join us and find out how Michigan's approach to showcasing local talent can inspire new ways to enhance tourism experiences and create authentic connections between travelers and the places they visit.

  • Carol Johnson, Senior Principal Client Partner, Tripadvisor
Networking Lunch

12:00 PM - 1:15 PM

Guided Insights by Josiah Brown

1:15 PM - 1:20 PM

Known as the New York Sherpa, Josiah Brown is the brain and the passion behind New York’s Best Experiences®. He is the President/CEO of Famous Destination Marketing™, a rural destination expert and frequent speaker in the tourism industry. He is also a past chair of the New York State Tourism Industry Association (NYSTIA) and an avid champion of the concept of destination organizations being a "community shared value." Josiah will serve as your guide through the 2024 Advocacy Summit journey offering his insights and ideas along the way.


Josiah Brown

National Advocacy Liaison

New York State Tourism Industry Association

DI Advocacy Committee member

 

 

 

 

Elevating Engagement: Advocacy Insights from Tampa’s Tourism Improvement District Efforts

1:20 PM - 1:45 PM

The development and creation of Tourism Improvement Districts continues to be a positive trend in the evolution of destination organization financing. DI has embraced and endorsed this funding vehicle in its Industry Brief "The Community Benefit Funding Model: If They Value You, They Will Fund You." And with the ever-increasing need for destination marketing organizations to advocate for themselves, the expansion of these districts across the country comes as no surprise. Visit Tampa is no stranger to the process of creating one and ensuring they can measure the effectiveness of their investment. Join Visit Tampa Bay's Chief Marketing Officer, Patrick Harrison, as he discusses the creation of Tampa's tourism marketing district, why it's been so successful and how they measure that success. He will address what has worked and what hasn't along the way, showcasing specific advocacy techniques and strategies used to engage stakeholders and ensure district success. If you are considering either creating a tourism improvement district or expanding a current one, this is an opportunity to learn from success.  Even if you are not working on creating a district, you will find that the strategies and tactics used by Visit Tampa Bay are applicable to many other advocacy efforts of your destination organization.


John Lambeth

President & CEO

Civitas 


JoLynn Lokey

Chief Operating Officer

Visit Tampa Bay


Bob Morrison

Executive Director

Hillsborough County Hotel & Motel Association

 

 

Strategic Advocacy: Securing Visit Orlando's Future Amid Budget Attacks

1:45 PM - 2:15 PM

Explore the successful advocacy journey of Visit Orlando, which faced potential budget cuts but emerged with its funding intact through strategic negotiation and community alignment. Despite initial proposals to reduce its share of Tourist Development Tax (TDT) revenue, Visit Orlando not only maintained its full funding, but also redirected $15 million to mission-aligned programs. This session will explore how Visit Orlando's leadership effectively advocated for the organization by highlighting its marketing successes and community contributions. Learn about the intricacies of their approach, the challenges they faced, and the collaborative outcomes that enabled investments in cultural venues and high-profile sporting events that reflect the agency's broader mission. This narrative demonstrates the power of focused advocacy to maintain critical funding while adapting to legislative dynamics and community needs.


Stan Rubins

Senior Legal Counsel & Vice President, External Affairs

Visit Orlando

Advocacy Committee member


John Lambeth

President & CEO

Civitas 

 

 

 

Visit Greater Palm Springs Innovative and Collaborative Strategies for Short Term Rentals

2:15 PM - 2:45 PM

The relationship between destination organizations and vacation rental stakeholders plays a pivotal role in shaping the overall visitor experience and improving resident sentiment towards tourism. This presentation explores innovative and collaborative strategies that can empower your organization to enhance visitor experiences, cultivate stronger ties with vacation rental partners, and create positive community relationships, particularly in resort or seasonal destinations. This session includes concrete examples of building and leveraging relationships with cities, counties, and platforms to communicate with your short-term rental stakeholders; educating short-term rental hosts and empowering them to provide exceptional visitor stays has a win-win-win effect for their bottom line, the overall destination brand, and neighborhood and community relations; working with short-term rental platforms for marketing promotions and other partnerships; embracing responsible practices for long-term success including being part of the sustainable tourism solution. This engaging presentation will include real-world examples and Q&A to equip DMOs with actionable insights to foster collaborative partnerships with vacation rental stakeholders.  


Davis Meyer, CDME

Vice President of Government & Industry Relations

Visit Greater Palm Springs


John Lambeth

President & CEO

Civitas 

 

 

 

Networking Break

2:45 PM - 3:00 PM

Guided Insights by Josiah Brown

3:00 PM - 3:05 PM

Known as the New York Sherpa, Josiah Brown is the brain and the passion behind New York’s Best Experiences®. He is the President/CEO of Famous Destination Marketing™, a rural destination expert and frequent speaker in the tourism industry. He is also a past chair of the New York State Tourism Industry Association (NYSTIA) and an avid champion of the concept of destination organizations being a "community shared value." Josiah will serve as your guide through the 2024 Advocacy Summit journey offering his insights and ideas along the way.


Josiah Brown

National Advocacy Liaison

New York State Tourism Industry Association

DI Advocacy Committee member

 

 

 

 

Actionable Ideas from the Future of Tourism Podcast w/ David Peacock

3:05 PM - 3:30 PM

David Peacock is a Senior Advisor to Simpleview's Future Tourism Group. He is also the host of The Future of Tourism Podcast, a highly popular industry podcast that features a series of candid conversations with industry leaders, luminaries and visionaries about the challenges and opportunities facing the travel and tourism industry today. Drawing from his library of podcast episodes, David offers a selection of innovative and actionable ideas from destinations around the world. Whether your budget is substantial or non-existent, these examples are designed to energize your thinking, inspire fresh perspectives and lead to bigger and better results in your efforts.


David Peacock

Senior Advisor

Future Tourism Group @ Simpleview Inc

DI Advocacy Committee Member

 

 

 

 

Roundtable Discussions

3:30 PM - 4:00 PM

Navigating the Future: New Insights into DI's Leave No Destination Behind Initiative

4:00 PM - 4:30 PM

Explore the forefront of sustainable destination management with the latest updates on the Leave No Destination Behind stewardship roadmap, spearheaded by Destinations International and the Advocacy Sustainability Sub-Committee and facilitated by one of our leading stewardship partners, Destination Think. This session will unpack the recent progress and results of this important initiative, highlighting strategic efforts and key partnerships that are advancing sustainable practices across our membership. Discover how this global collaboration of destination leaders exemplifies a "show, don't tell" approach that sets a unified direction for the industry. Gain insights from various destinations that have implemented their stewardship plans, complete with practical steps and tools. Join us to learn how these recent developments can empower your destination organization to more effectively advance its sustainability journey.


Amy Bjarnason

Strategic Consultant

Destination Think

 

 

 

 

First Look: What's in the DI Pipeline for the Future

4:30 PM - 4:50 PM

Join us for an exclusive glimpse into the future of Destinations International as we present the latest advances and upcoming initiatives from the DI Advocacy & Research team. This session will recap the groundbreaking work published over the past year and, more importantly, provide a sneak peek at what's planned for the next 12 months leading up to the 2025 Advocacy Summit. Powered by the insights and collaborative efforts of the DI Advocacy Committee, we'll explore the new strategies, tools and research that will redefine destination advocacy and empower our community. Discover the innovations that will shape the future of tourism and learn how these developments can elevate your organization in an evolving world.

This session features research and content made possible through the underwriting support of the Destinations International Foundation.


Jack Johnson

Chief Advocacy Officer

Destinations International


Andreas Weissenborn

VP, Research & Advocacy

Destinations International


Alyssa Poulin

Director of Content Development

Destinations International


Josiah Brown

National Advocacy Liaison

New York State Tourism Industry Association

DI Advocacy Committee Member

 

Guided Insights by Josiah Brown

4:50 PM - 5:00 PM

Known as the New York Sherpa, Josiah Brown is the brain and the passion behind New York’s Best Experiences®. He is the President/CEO of Famous Destination Marketing™, a rural destination expert and frequent speaker in the tourism industry. He is also a past chair of the New York State Tourism Industry Association (NYSTIA) and an avid champion of the concept of destination organizations being a "community shared value." Josiah will serve as your guide through the 2024 Advocacy Summit journey offering his insights and ideas along the way.


Josiah Brown

National Advocacy Liaison

New York State Tourism Industry Association

DI Advocacy Committee Member

 

 

 

 

Closing Reception

5:00 PM - 6:30 PM

Why Attend?

 

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Learn From the Best

The summit will provide opportunities for attendees to develop skills, identify tools and gain knowledge that they can use to achieve big things for their destinations.

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Network with Peers

Connect with other professionals who are as passionate about the work of destination organizations and build relationships that could shape the future of your career.

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Attend Hands-On Workshops

Join us for workshops that provide practical tools and unique insights to make your advocacy efforts more persuasive and impactful.

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This Could Be You

Leave not only inspired but also equipped to be a powerful advocate for your organization. Whether you’re new to advocacy or a seasoned professional, this summit is where you become the advocate you aspire to be - a catalyst whose efforts can spark significant change and progress.

 

Empower your voice, motivate others, and be the advocate who makes a difference. This could be you - a catalyst for your destination organization’s success.

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Immersive Workshops

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Roots Reclaimed: Integrating Taíno Heritage into Destination Puerto Rico

Embark on a captivating journey into the rich Taíno heritage of Puerto Rico. This session is dedicated to uncovering the profound impact of the Taíno culture, from its historical roots to its lively presence in modern Puerto Rican life. Workshop attendees will visit ‘El Ancón’ Río Grande de Loíza, Cave María de La Cruz, and the Samuel Lind's Art Studio where the Boricua traditions are presented in paintings and sculptures. Join us to explore how tourism can serve as a powerful tool for cultural preservation and appreciation, whether ensuring that the legacy of the Taíno people continues to inspire both residents and visitors in Puerto Rico or in your history in your destination.

Cost: $295

Capacity: 25 Attendees

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Riding Through Heritage: Developing Eco-Cultural Tourism Attractions at Carabalí Rainforest Adventure Park

Immerse yourself in the lush beauty of Puerto Rico's landscapes while learning how to develop sustainable tourism attractions that honor cultural and environmental preservation. This unique workshop, hosted at the Carabalí Rainforest Adventure Park, offers participants a firsthand experience of integrating eco-friendly practices with cultural and historical awareness in tourism development.  Join us to discover how your next tourism project can contribute positively to environmental conservation and cultural preservation.

Cost: $295

Capacity: 20 Attendees

 

Workshop registration can be added on during the registration process.

Register Now

Member Rate  
US$995

Non-Member Rate  
US$1495

Register Now

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Approved for up to 12 CDME CE credits

The 2024 Advocacy Summit is approved for up to 12 CDME continuing education (CE) credits. Learn about CDME recertification.

Destination & Travel

Wyndham Grand Rio Mar: starting at US$199/night + taxes and fees

Hotel booking links will be provided in your event registration confirmation email.

18.389466297054, -65.755959676031

Airport Transportation: Discover Puerto Rico will be delighted to coordinate airport transportation exclusively from the Wyndham Grand Rio Mar Rainforest Beach and Golf Resort during the 2024 Advocacy Summit from Oct 18-25, 2024.  Should you be interested in the complimentary service, please complete this form by Oct 15, 2024.  

Should you have any questions, please feel free to reach out to [email protected]

Attendees by Budget Size

Attendees come from destinations of all shapes and sizes. The summit offers unparalleled opportunity to network with peers facing the same challenges that you are.

  • 35%
    Greater than $10 Million
  • 45.6%
    $2 Million - $10 Million
  • 19.4%
    Less than $2 Million

Attendees by Job Level

The summit is geared towards destination leaders who are responsible for marketing, community engagement and destination development. Take a look at the breakdown of attendees by job level.

  • 49%
    Executive
  • 20%
    Vice President
  • 24%
    Director
  • 7%
    Entry Level/Manager