Destination International Resource Library Browse the full collection of sources including research, case studies and news. Share this: Search Types expand_more Blog Press Release Categories expand_more (-) Community Shared Value (-) Human Resources 30 Under 30 Accessibility Artificial Intelligence Business Events Business Intelligence Certificate Certified Destination Management Executive (CDME) Communications & PR Community Engagement Compensation & Benefits Reporting Platform Content Development COVID-19 Destination Branding Destination Development Destination Marketing Accreditation Program (DMAP) DestinationNEXT Destination Organization Performance Reporting Platform Destination Stewardship DI Research & Resources Economic Development Event Impact Calculator (EIC) Finance Funding Industry Solutions Information Technology Marketing Membership & Partnership Operations Organizational Resilience & Growth Products & Tools Professional Development Research & Analytics Resident Sentiment Social Impact Strategic Planning Success Measurements Sustainability Technology & Digital Marketing University Partnerships Visitor Services Workforce Development Follow Us Organizational Resilience & Growth 11/20/2025 Jenn Schaal Operations, Outages & Aha Moments: 2025 Business Operations Summit Recap Read More about Operations, Outages & Aha Moments: 2025 Business Operations Summit Recap Organizational Resilience & Growth 11/18/2024 Lindsay Lodrini Destinations International Building a Commitment to Exceptional Service: The Journey to Crafting a Meaningful Customer Service Pledge Read More about Building a Commitment to Exceptional Service: The Journey to Crafting a Meaningful Customer Service Pledge Operations 07/10/2024 Tim Smith Destinations International Registration Now Open for Destinations International Fall 2024 Conferences: Advocacy Summit, Social Inclusion Summit and Business Operations Summit Read More about Registration Now Open for Destinations International Fall 2024 Conferences: Advocacy Summit, Social Inclusion Summit and Business Operations Summit Research & Analytics 03/13/2024 Jack Johnson Destinations International Using the Catalyst Report to Defend Your Hotel Tax Funding Read More about Using the Catalyst Report to Defend Your Hotel Tax Funding Community Engagement 02/14/2024 Jack Johnson Destinations International The Proof Is Coming February 29th! Read More about The Proof Is Coming February 29th! Community Engagement 01/31/2024 Paula Port Local Voices, Global Impact: Unleashing the Power of Toronto’s 7 Million Ambassadors Read More about Local Voices, Global Impact: Unleashing the Power of Toronto’s 7 Million Ambassadors Community Engagement 01/17/2024 Alyssa Poulin, CTA Destinations International Community Engagement How-To Guide: 6 Tips for Engaging with Organizations in Your Community Read More about Community Engagement How-To Guide: 6 Tips for Engaging with Organizations in Your Community
Organizational Resilience & Growth 11/20/2025 Jenn Schaal Operations, Outages & Aha Moments: 2025 Business Operations Summit Recap Read More about Operations, Outages & Aha Moments: 2025 Business Operations Summit Recap
Organizational Resilience & Growth 11/18/2024 Lindsay Lodrini Destinations International Building a Commitment to Exceptional Service: The Journey to Crafting a Meaningful Customer Service Pledge Read More about Building a Commitment to Exceptional Service: The Journey to Crafting a Meaningful Customer Service Pledge
Operations 07/10/2024 Tim Smith Destinations International Registration Now Open for Destinations International Fall 2024 Conferences: Advocacy Summit, Social Inclusion Summit and Business Operations Summit Read More about Registration Now Open for Destinations International Fall 2024 Conferences: Advocacy Summit, Social Inclusion Summit and Business Operations Summit
Research & Analytics 03/13/2024 Jack Johnson Destinations International Using the Catalyst Report to Defend Your Hotel Tax Funding Read More about Using the Catalyst Report to Defend Your Hotel Tax Funding
Community Engagement 02/14/2024 Jack Johnson Destinations International The Proof Is Coming February 29th! Read More about The Proof Is Coming February 29th!
Community Engagement 01/31/2024 Paula Port Local Voices, Global Impact: Unleashing the Power of Toronto’s 7 Million Ambassadors Read More about Local Voices, Global Impact: Unleashing the Power of Toronto’s 7 Million Ambassadors
Community Engagement 01/17/2024 Alyssa Poulin, CTA Destinations International Community Engagement How-To Guide: 6 Tips for Engaging with Organizations in Your Community Read More about Community Engagement How-To Guide: 6 Tips for Engaging with Organizations in Your Community