Convention Sales & Services Committee

The Convention Sales & Services Committee actively reviews and develops strategies and best practices that will support the CVB Convention Sales and Services teams as they navigate the ever-evolving needs of the Business Events Strategist and their corresponding organization. Through the committees' efforts, CVBs become better equipped to deliver a value proposition that makes them critical in the meeting and event planning and actualization process. We encourage Destination Organization Sales and Convention Services professionals at varying levels and representing varying markets to participate. Additionally, all Business Members and Partners who have direct integration in or impact on the Business Events Sales and Services cycle are welcome to participate.

2024 Committee Members​

  • Aly Fernandez, Associate VP of Destination Services, Discover The Palm Beaches
  • Amanda Fox, Vice President, Operations & Events, Visit Rochester
  • Amber Brewer, Event Service Specialist, Visit Rochester
  • Aurelia Welsh, Senior Director of Sales & Special Events, Visit Baltimore
  • Bethany Letcher, Director of Convention Services, Visit Spokane
  • Brianna Cardona-Arroyo, Destination Experience Manager, Visit Indy
  • Cathy Keller, VP of Sales & Services, Visit Omaha
  • Celestina Hendrickson, Event Services Manager, Visit Bellevue Washington
  • Chris Mateer, Onboarding Lead, Tempest
  • Dana Maugans, Director of Sales, Springfield, MO CVB
  • David Buckenberger, Senior Vice President of Business Development, Choose Lansing
  • Debbie Picard, Director of Sales, Western Montana's Glacier Country Tourism
  • Debby Goedeke, Destination Services Manager, Discover Albany
  • Elizabeth Boylan, Sales Manager, Convention Development, New York City Tourism + Conventions
  • Elke Opsahl, Director of Sales, Choose Chicago
  • Fig Wirkler, Director of Sales, Visit Boulder
  • Heather Neale, Managing Director of Sales, Destination Toronto
  • Ileana Frascone, Senior Account Director, Miles Partnership
  • Joyce Russell, Managing Director of Sales, Visit Indy
  • Kenley Moy, Vice President, Global Sales & Strategic Partnerships, San Francisco Travel Association
  • Kirsten Ste. Marie, Director of Sales, Experience Prince George’s
  • Kylie Leslie, Destination Services Manager, Visit Phoenix
  • Leslie Johnson, Vice President of Sale & Event Experience, VISIT Milwaukee
  • Mallari Ackerman, Director of Sales, Fargo-Moorhead CVB
  • Marci Krueger, VP of Sales & Services, Visit Lexington
  • Maria Ramirez, Sales Coordinator / CRM Administrator, Visit Tucson
  • Marianne Schmidhofer, Director Meeting & Convention Services, Greater Miami Convention & Visitors Bureau
  • Mariya Baker, Director of Sales, Louisville Tourism 
  • Mark Calitri, President, Visit Owensboro 
  • Michelle Moore, Senior Director of Meetings Sales & Services, Experience Kissimmee (Services Co-Chair)
  • Mya Surrency, Co-Founder, Digital Edge
  • Nathan Tollett, Vice President of Convention Sales, Visit Houston (Sales Co-Chair)
  • Nicole Olivares, Vice President of Sales & Services, Visit Corpus Christi
  • Olivia Puglisi, Director of Customer Experience, Visit Baltimore 
  • Olivia Smith, Manager, Destination Services, Visit Lauderdale
  • Richard Allchild, Head of Sales, North America, IMEX Group
  • Roberta Tisdul, Director of Destination Experience, Visit Indy
  • Samantha Gutting, Senior Vice President / Chief Sales Officer, Branson Lakes Area Chamber of Commerce & CVB
  • Schnette Queisser, Senior National Sports Account Director, Visit Indy
  • Scott Craighead, Vice President, Sales, Services, and Sports, Visit Albuquerque
  • Shannon Overby, National Sales Director, Fredericksburg, Texas CVB
  • Stephanie Naegele, Vice President of Sales & Services, Visit Orlando
  • Tanya Leader, Vice President of Sales & Services, Visit The North Shore

  • Trina Flack, Vice President of Sales, Catch Des Moines
  • Tyson Steiger, Director of Sales, Visit Rapid City
  • Vail Ross, Managing Director - 2Synergize, a Simpleview Consulting Company, Simpleview
  • Zac Craig, President, Visit Oklahoma City
  • Zack Davis, VP of Destination Services, Louisville Tourism
  • Shun Hatten, Chief Sales Officer, Visit Jackson
  • Jon Hixon, Managing Director of Sales, Visit Indy

Destinations International Staff Liaison

  • Emily Scheiderer, Director of Education, Sales and Services

     

Share this: