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Convention Sales & Services Summit

April 9-10, 2025 | Alexandria, VA

The Convention Sales & Services Summit is a cross-functional gathering of sales and services professionals dedicated to helping clients plan and execute successful meetings and events.

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Leading At All Levels

Get ready to elevate your impact and lead with confidence at the 2025 CSS Summit. Join us on April 9-10, 2025, at the Hilton Alexandria Mark Center for this transformative event designed to empower professionals at every stage of their careers.

This year’s theme, Leading at All Levels, emphasizes building leadership capabilities across your organization while focusing on onboarding, upskilling, and reskilling the workforce to meet the evolving demands of the convention sales and services industry.

What’s New this Year?

We’re excited to introduce a brand-new track designed specifically for Convention Center Sales and Services professionals, inviting them to join their destination peers for open collaboration on strategies to work together effectively. This addition creates a unique space for cross-functional communication and problem-solving, further aligning efforts to elevate the industry.

The summit will feature a powerful combination of education, peer-to-peer problem-solving, and networking, offering fresh insights and actionable strategies for success. We encourage seasoned professionals to not only attend but to bring their team members at all levels, creating a collective learning experience that will benefit your entire organization.

Mark your calendars for this unparalleled opportunity to grow, connect, and lead. Together, let’s shape the future of the destination industry—because leadership happens at every level.

Who Should Attend


Sales and Services Executive Leaders

Gain strategic insights and leadership skills to drive your teams to success.


Seasoned Sales Professionals

Sharpen your selling techniques and learn from the best in the field.


Seasoned Convention Services Professionals

Explore cutting-edge trends and innovations in the convention and event services industry.


New to the Industry Professionals

Regardless if you are just starting your career, or making a move from another role into the Destination Organization, the event will provide you with the opportunity to build your network and knowledge.

 


Group/Business Events Marketing and Communications Professionals

Build a more comprehensive understanding of the sales and services obstacles and strategies that will directly support the efforts of securing and executing convention/business events through the organization's marketing and public relations assets. 

CDME Courses

Certified Destination Management Executive (CDME) courses will be offered in conjunction with Convention Sales & Services Summit! CDME is the tourism industry’s highest individual educational achievement. The program prepares senior executives to thrive in a constantly changing environment and focuses on vision, leadership, productivity and implementing business strategies. Start or continue your professional journey, advance your career, and enhance your industry knowledge, skills and professional credibility. Join us for CDME courses, April 7-8, 2025, prior to the start of the summit.

Please note that an approved CDME Application is required prior to registering for courses. Courses are only available to those accepted to and committed to completing the program.

Small Destination Scholarships

The Destinations International Foundation is pleased to offer eligible employees of small destination organizations ($3Million or less operating budgets) opportunities for registration scholarships to attend the 2025 Convention Sales & Services Summit, as well as one CDME Spring course. Apply for a Small Destination Scholarship.

2025 Pricing

DMO Member/Partner Rate
US$850

DMO Non-Member Rate  
US$1,275

Schedule at a Glance

Wednesday, April 9

Breakfast

8:00 AM - 9:00 AM

Welcome & Opening Remarks

9:00 AM - 9:15 AM

Opening Keynote

9:15 AM - 10:05 AM

General Session

10:05 AM - 10:50 AM

Networking Break

10:50 AM - 11:05 AM

Breakout Sessions (Executive Leadership, Sales, Services, Convention Center)

11:05 AM - 11:50 AM

Lunch

12:00 PM - 12:50 PM

Breakout Sessions (Executive Leadership, Sales, Services, Convention Center)

1:00 PM - 3:15 PM

Networking Break

3:15 PM - 3:30 PM

Community Connect Labs (Executive Leadership, Sales, Services, Convention Center)

3:30 PM - 4:15 PM

Closing Session

4:20 PM - 5:00 PM

Thursday, April 10

Breakfast

8:00 AM - 9:00 AM

Opening Remarks

9:00 AM - 9:15 AM

General Session

9:15 AM - 10:00 AM

Breakout Sessions (Executive Leadership, Sales, Services, Convention Center)

10:05 AM - 11:10 AM

Closing General Session

11:15 AM - 12:05 PM

Attendees by Budget Size

Attendees come from destinations of all shapes and sizes. The summit offers unparalleled opportunity to network with peers facing the same challenges that you are.

  • 32%
    Greater than $10 million
  • 50%
    $2 million - $10 million
  • 18%
    Less than $2 million

Attendees by Job Level

The summit is geared towards sales and services professionals who are looking for actionable strategies to increase their effectiveness in the marketplace. Take a look at the breakdown of attendees by job level.

  • 25%
    VP/Executive
  • 42%
    Director
  • 33%
    Entry Level/Manager

Host Hotel: Hilton Alexandria Mark Center
5000 Seminary Rd
Alexandria, VA 22311
703.845.1010

Hotel booking links will be provided in your event registration confirmation email. Hotel cutoff date: Monday, March 17th, 2025.

38.8334731867, -77.115879186292

Event Partners