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Convention Sales and Services Summit

Convention Sales & Services Summit

[RE]build. [RE]connect. [RE]vitalize. 
April 8-9, 2024 | Washington, D.C.

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Attention Destination Sales and Services Professionals! Get ready to elevate your skills and take your career to new heights at this one-of-a-kind event, designed specifically for you and offering a unique platform to connect, learn, and grow in the dynamic world of convention sales and services. Join us at the Washington DC Convention Center as we dive into a world of endless possibilities, strategies, and innovations to help navigate the ever-changing industry landscape. This transformative journey will be dedicated to [RE]building, [RE]connecting, and [RE]vitalizing the Sales and Services workforce. 

With content cultivated by the Convention Sales and Services Committee, this event is set to provide opportunities for professional development within education, mentorship, and peer-to-peer networking. Mark your calendars for April 8-9, 2024, and be a part of this innovative experience.

What's New This Year

• Duration: Extended to 1.5 days to allow for more in-depth discussions and networking opportunities.
• Peer-to-Peer Problem Solving: Engage in a half-day hackathon-style collaboration with peers, allowing you to address real-world challenges being faced.
• Mentorship Program Engagement: Harness the power of mentorship by connecting with seasoned professionals who can guide you toward success.
• Dedicated Tracks: Dive into specialized sessions tailored to your needs with dedicated tracks for Sales, Services, and Executive Leadership. With three distinct tracks this event caters to professionals at every stage of their career, providing targeted and specialized knowledge to help you excel in your respective roles.


Executive Leadership

This track is perfect for those seeking to enhance their strategic thinking, management, and decision-making skills. The content will focus on empowering Executive Leaders (Vice President and above) by providing skills, strategies, and insights needed to [RE]Build the workforce.


Sales Professionals

This track will focus on [RE]Connecting peers through the sharing of thought leadership and the gaining of fresh perspectives that will support the attendee in navigating the industry challenges and diving deep into the art and science of selling destinations.


Services Professionals

This track will focus on [RE]Vitalizing a portion of the workforce that continues to balance understaffing and increased event volume, supporting the attendees in discovering what they love about their role, and promoting the sharing of best practices that will infuse enthusiasm into daily tasks and enhance the customer experience.

Who Should Attend

 


Sales and Services Executive Leaders

Gain strategic insights and leadership skills to drive your teams to success.


Seasoned Sales Professionals

Sharpen your selling techniques and learn from the best in the field.


Seasoned Convention Services Professionals

Explore cutting-edge trends and innovations in the convention and event services industry.


New to the Industry Professionals

Regardless if you are just starting your career, or making a move from another role into the Destination Organization, the event will provide you with the opportunity to build your network and knowledge.

 


Group/Business Events Marketing and Communications Professionals

Build a more comprehensive understanding of the sales and services obstacles and strategies that will directly support the efforts of securing and executing convention/business events through the organization's marketing and public relations assets. 

We look forward to welcoming you to a vibrant event atmosphere that will leave you reenergized, inspired, and equipped with the knowledge and connections you need to succeed. It's time to RE]build, [RE]connect, and [RE]vitalize your career and passion. We can't wait to see you there!

Register Now

Summit Member Rate 
US$795

Summit Non-Member Rate 
US$1195

Register Now

Use your Destinations International login to register for the event. Contact us if you need assistance.

Schedule at a Glance

Monday, April 8

Networking Breakfast

8:00 AM - 9:00 AM

Opening Keynote

9:15 AM - 10:00 AM

Dr. Kien Vuu

 

 

 

 

General Session

10:00 AM - 10:45 AM

Networking Break

10:45 AM - 11:00 AM

Executive Leadership Breakout Session

11:00 AM - 12:00 PM

Sales Breakout Session

11:00 AM - 12:00 PM

Services Breakout Session

11:00 AM - 12:00 PM

Lunch

12:00 PM - 12:50 PM

Executive Leadership Breakout Session: Industry Leader Perspectives: Future Proofing and Risk Mitigation 

1:00 PM - 1:45 PM

Don Welsh

CEO

Desitnations International 

Michelle Mason

CEO

ASAE

 

 

 

Sales Breakout Session

1:00 PM - 1:45 PM

Services Breakout Session

1:00 PM - 1:45 PM

Executive Leadership Breakout Session

1:45 PM - 2:30 PM

Sales Breakout Session

1:45 PM - 2:30 PM

Services Breakout Session

1:45 PM - 2:30 PM

Executive Leadership Breakout Session

2:30 PM - 3:15 PM

Sales Breakout Session

2:30 PM - 3:15 PM

Services Breakout Session: Strategic Resilience: Creating Impact Amidst Industry Challenges

2:30 PM - 3:15 PM

Erin Arnheim, M.A. (Moderator)

Chief Executive Officer

Legacy Collective 

Roberta Tisdul, CMP

Director of Destination Experience

Visit Indy 

Michelle Moore, CDME, CMP, HMCC, CHIA

Senior Director of Meeting Sales & Services

Experience Kissimmee 

Kristin Delahunt

Vice President, Destination Services

Discover Atlanta 

 

Networking Break

3:15 PM - 3:30 PM

Closing Session

3:30 PM - 4:10 PM

Mentorship Networking Event

4:15 PM - 5:00 PM

Tuesday, April 9

Networking Breakfast

8:00 AM - 9:00 AM

Opening Session

9:00 AM - 9:45 AM

Networking Break

9:45 AM - 10:00 AM

Executive Leadership Breakout Session

10:00 AM - 12:00 PM

Sales Breakout Session

10:00 AM - 12:00 PM

Services Breakout Session

10:00 AM - 12:00 PM

Attendees by Budget Size

Attendees come from destinations of all shapes and sizes. The summit offers unparalleled opportunity to network with peers facing the same challenges that you are.

  • 32%
    Greater than $10 million
  • 50%
    $2 million - $10 million
  • 18%
    Less than $2 million

Attendees by Job Level

The summit is geared towards sales and services professionals who are looking for actionable strategies to increase their effectiveness in the marketplace. Take a look at the breakdown of attendees by job level.

  • 25%
    VP/Executive
  • 42%
    Director
  • 33%
    Entry Level/Manager

Destination & Travel

Walter E. Washington Convention Center
801 Allen Y. Lew Place NW
Washington, DC 20001

Block Rate of Hotel Headquarters: US$389/night + taxes and fees
Cut-Off Date: Monday, March 11, 2024 (or when sold out)

Additional hotel options are available.

Hotel booking information will be available in your summit registration confirmation email.

38.905718701959, -77.022864653972