Finance, Operations & Technology Summit
FOT General Session
date_range October 6-9, 2019
location_city Colorado Springs, CO, USA
location_on Venue announced soon

The Summit is both a disciplined-focused and cross-functional gathering of destination senior leadership in finance, human resources, operations and technology.

As operations knows no bounds, integrating cross-functional disciplines helps to advance operational performance at organizations. Dedicated concurrent session tracks allow finance, operations and technology professionals to break out with peers for deeper learning.


Join finance colleagues to hear educational sessions on topics such as key accounting updates, budgeting tools & tips and finance software selection.
Learn new practices
Fluid operations are key to improving a CVB's performance. Past breakout topics include ethical workplace culture, risk management and crisis & security planning.
Technology icon
Technology experts and peers from the industry present helpful sessions on topics such as Office 365 tips and tricks, social engineering scams and project management software.
FOT Crisis session 1
FOT Shirtsleeves 2
FOT group shot 3
FOT Summit reception 4
(1) A general session about Crisis & Security was very popular at the 2018 Finance, Operations and Technology Summit. (2) Charles Jeffers from Visit Baltimore offers insights during a shirtsleeves roundtable session. (3) Members gather for a group shot. (4) The hosted dinner in 2018 was located at Punch Bowl Social, a great place for attendees to network and socialize.

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Hear from expert speakers within specific disciplines targeting specific issues facing CVBs of all sizes.
Panel discussions feature insights from peers at other destinations. Past panels include project management, crisis & security and more.
These popular peer discussion groups are broken out by discipline. Join a single track for the entire discussion, or move between various topics of conversation.

Attendees by Discipline

Finance, Operations & Technology Summit features a variety of professionals from across the three disciplines and more.

Attendees by Budget Size

Attendees come from destinations of all shapes and sizes. Network with peers from your budget group, or meet people from cities large and small.

Attendees by Job Level

The Summit is geared towards a gathering of destination senior leadership, with over 80% of attendees coming from a director level or higher.

Sponsor this Event

Engage with industry professionals at this unique event dedicated to helping visitor services leaders excel in their positions. Contact our partnership team at [email protected] for more information.