Convention Sales & Services Summit
CSS Summit Hero
date_range February 2-4, 2020
location_city Washington, DC, USA
location_on Renaissance Washington DC

The Convention Sales & Services Summit is both a disciplined-focused and cross-functional gathering of senior leadership dedicated to meetings and events. 

Topics focus on the unique sales proposition for CVBs when working with meeting planners and are backed by research, industry leaders and new insights from advisory boards. Learn how to deliver value to planners, how planners view CVBs as part of their business strategies and how you can create destinations that encompass experiential learning while focusing on the key drivers of planner relationships.

Work with planners to tie your destination's independent spirit into their events.
Leverage partnerships to access the resources within the destination that are critical to clients.
Exchange ideas
Increase engagement and inspire imagination while creating a sense of place through local thought leaders.
Meetings mean big business for your region, and you are the leading advocate for the industry.
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Serve as the primary advocate for your clients' business event strategy.
CSS Charlotte Blank 1
CSS PCMA Session 2
CSS Bo Kruger 3
CSS Session 4
(1) Charlotte Blank, Chief Behavioral Officer for Maritz, speaks at the 2018 Convention Sales & Services Summit. (2) Sherrif Karamat, CEO of PCMA, opens the 2018 Summit. (3) Bo Kruger from Meetovation is a renowned speaker known for making his sessions interactive and entertaining. (4) Attendees listen to a general session.

2020 Convention Sales & Services Summit

February 2-4, 2020
Washington, DC, USA
Held in conjunction with 2020 Destination Showcase

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Behavioral science gives us the tools and insights to rethink the way we motivate our teams - transcending the transactional and evolving to a collaborative event experience.
Education sessions showcase the latest tactics surrounding business event strategy driven by our partners in the tourism industry.
These popular peer discussion groups center around specific topics relevant to membership professionals. Past topics include: leadership best practices and revolutionizing site visits.

View and download copies of concurrent session presentations from the 2018 Convention Sales & Services Summit.

Download of past presentations is a benefit available to Destinations International members. Please use your member login to access the presentations, or contact us if you need assistance.

Attendees by Budget Size

Attendees come from destinations of all shapes and sizes. Network with peers from your budget group, or meet people from cities large and small.

Attendees by Job Title

The Summit welcomes attendees from all job levels. Whether you're just starting out or you have years of experience under your belt, you'll find colleagues in the same career path as yourself!

Sponsor this Event

Engage with industry professionals at this unique event dedicated to helping visitor services leaders excel in their positions. Contact our partnership team at [email protected] for more information.