Schedule
Join us as keynote speaker, author
and communication expert Mark Jeffries, discusses the link between
communication excellence and business success. He will provide an
instantly useable toolbox of innovative communication, connection and influence
tools. This practical and highly entertaining session will be filled
with valuable takeaways, memorable stories and the tools and techniques that
will allow you to leverage rapid innovation and become the disruptor, in
an age where every word counts.
Sponsored by: Miles Partnership
Speakers:
Jack Johnson, Chief Advocacy Officer and Foundation Executive Director, Destinations International
Deb Archer, President and CEO, Destination Madison
Brian Ross, President and CEO, Experience Columbus
Sponsored by: Simpleview
Speakers:
Dan Fenton, Executive Vice President, JLL, Moderator
Sonia Fong, Vice President of Sales, Greater Miami CVB
Kavin Schieferdecker, Senior Vice President, Convention Division, Philadelphia CVB
Sponsored by: Northstar Meetings Group
Session 2 - The Need for Sales and Marketing Teams to Hug and Work Together
Session 3 - Welcoming Environment
Session 4 - Business Development/LOA/LOI Best Practices
Session 2 - The Need for Sales and Marketing Teams to Hug and Work Together
Session 3 - Welcoming Environment
Session 4 - Business Development/LOA/LOI Best Practices
Speakers:
Alyssa Poulin, Product Engagement Manager, Destinations International, Moderator
Loren Gold, Executive Vice President, Greater Raleigh CVB
Chris Pike, Director, Impact Studies, Tourism Economics
Rhanee Palma, CDME, Chief Sales Officer, Visit Oakland
Sponsored by: Tempest
Speakers:
Greg Oates, SVP Innovation, MMGY NextFactor, Moderator
Scott Beck, President and CEO, Tourism Toronto
Jay Burress, President and CEO, Visit Anaheim
Sponsored by: Tempest
The role of services has dramatically changed in the past decade in terms of what clients need and want. Hear from the innovators on what they're doing in their destinations to attract and service potential and new customers. Discussion will include why they're doing what they're doing, the challenges they've faced, and the best practices developed in order to ensure the highest level of client services.
Brad Weaber, Principal, Brad Weaber Consulting Group, LLC and Planner Influencer Board Facilitator, Moderator
Steve Genovesi, Executive Vice President, Visit Austin
Olivia Puglisi, Director of Convention Services, Visit Baltimore
Kelly Saling, Vice President, Convention Sales and Services, Visit Seattle
Sponsored by: Simpleview
Session 2 - Performance and Changing Metrics
Session 3 - Attendance Promotion
Session 2 - Performance and Changing Metrics
Session 3 - Attendance Promotion
Speakers:
Loren Gold, Executive Vice President, Greater Raleigh CVB
Nannette Eiland, Director of Convention Services, Visit Fort Worth
Sponsored by: Digital Edge Marketing
Speakers:
Brad Weaber, Principal, Brad Weaber Consulting Group, LLC and Planner Influencer Board Facilitator, Moderator
Alex Zapple, CMP, CEM, Associate Director for Meetings and Member Experience, American Society of Nephrology
Windy Christner, CMP, Senior Director, Meetings & Expositions, American Pharmacists Association
Katia McKennon, Principal, Meeting Management Services
Sponsored by: Digital Edge Marketing
999 9th St
Washington, DC 20001