2018 Membership Summit
2018 Membership Summit
Oct 22, 2018
Oct 25, 2018

Greater Palm Springs, CA
USA

For more than 30 years, Destinations International's Membership Summit has supported the evolving role and the impact of the membership professional. This community of partners, inclusive of both membership and partnership roles, targets discussions about changing trends in the destination marketplace, redefining membership and partnership responsibilities to maximize impact, recalibrating the sponsorship value proposition and more.

Leverage shared resources: Take advantage of focused discussions about developing advocacy, inclusion or on-dues funding models.

Exchange ideas and solutions: Join the conversation through engaging roundtables to collaborate and seek higher performance with your peers on critical topics like database management, partnership collaboration, evolving sponsorship opportunities, navigating a dynamic stakeholder group and more.

Learn from the experts: Gain new insights from practitioners that share successful practices and exemplify how to strengthen membership and partnership and sponsorship programs.

Speakers

Schedule

Monday October 22, 2018
11:30am - 1:00pm
Membership Summit Committee Lunch/Meeting
Details +

Location: Salon 1

1:30pm - 2:45pm
Community Service Project
Details +

Location: Salon 2/3


United Way of the Desert’s mission is to break the cycle of poverty in the Coachella Valley through mobilizing the caring power of community. They envision a healthy and vibrant community, where individuals and families have access to the opportunities to reach their potential through health, education, and financial stability.  


Join us on Monday in Salon 2/3 as we come together to assemble care packages for local families in need. Kristal Granados, Executive Director, will explain how what we are doing is positively impacting those in need.


For more information about United Way of the Desert please visit www.unitedwayofthedesert.org

3:00pm - 5:30pm
Registration
Details +

Location: Fiesta Ballroom Foyer

5:00pm - 6:00pm
First Timers Orientation & Welcome
Details +

Location: Salon 2/3

6:30pm - 8:00pm
Welcome Reception
Details +

Location: Sunrise Terrace

Tuesday October 23, 2018
6:00am - 7:00am
Sunrise Yoga
Details +

Location: Omni, Las Palmas Lawn


Instructor: Erin Hurter, Visit Sarasota County

8:00am - 9:00am
Networking Breakfast
8:00am - 4:00pm
Registration
Details +

Location: Omni, Fiesta Ballroom Foyer

9:00am - 9:30am
Welcome Remarks
Details +

Location: Salon 4/5


Remarks from Mark Crabb, Chief Sales Officer, Greater Palm Springs CVB and Don Welsh, President & CEO, Destinations International

9:30am - 10:30am
Opening Keynote and General Session: The Art of Being Unexpected: How to Manage
Details +

Location: Salon 4/5


Judi Holler has worked in the hospitality industry since the age of 13 and spent over 15 years working in Sales and Marketing before starting her own company, HOLLA! Productions in 2016 where she works as a fear researcher, keynote speaker and corporate event emcee.


In 2014 Judi was selected as a Connect Magazine 40 under 40 in the Hospitality Industry, she recently received her Digital Event Strategist Certification from PCMA and is a proud Past President for the Chicago Area Chapter of Meeting Professionals International.


As a professionally trained improviser & Second City Alumni, Judi’s work takes the experimental principles of improv theatre and applies it to the unscripted stage of everyday life. 


Judi’s Mission: To stop fear from stealing your opportunities so you can start connecting in more powerful and profitable ways!


Influencers in Judi’s work: Brené Brown is her Beyoncé. Amy Poehler is her comedic hero. Marie Forleo reminds her that “everything is figure-out-able”. Oprah is her spiritual sensei. Steven Pressfield is her Fear Doctor. Dr. Dre reminds her to roll to the beat. And Seth Godin inspires her to go make things happen.


Off the Stage: When Judi is not writing, creating stuff for you, or speaking on stage … she most likely at home reading a book, riding her Peloton Bike, and relaxing her husband Scott and their Golden Retriever, Tito.


Judi likes her books non-digital, her wine bubbly and her music hip-hop.


Learn more by visiting www.judiholler.com

10:30am - 10:45am
Networking Coffee Break
Details +

Location: Fiesta Ballroom Foyer

10:45am - 11:30am
Opening Agenda Building, Campaign Showcase
Details +

Location: Salon 4/5

11:30am - 12:15pm
Transforming Your Members Into Advocates
Details +

Location: Salon 4/5


Speaker: Jim McCaul (Resonance Consultancy)


In this session Jim McCaul examines messaging and tactics to activate your members as advocates for your organization and the industry.

12:30pm - 1:30pm
Networking Lunch
Details +

Location: Sunrise Terrace

1:30pm - 2:45pm
Best Practices Panel: Community Engagement "Staying Connected"
Details +

Location: Salon 4/5


Objective: The panel will discuss programs that have proven to be successful in keeping Members/Partners/Stakeholders engaged, informed and connected. (The Big “E”) The key to membership growth, retention and sustainability. 


Panelists 

• Duane Lyle (Visit Houston) Membership Orientation/Social Media

• Jordan Engerman (Choose Chicago) New Partner On Boarding 

• Meg Mckenna (Visit Milwaukee) Corporate Connection 

• Jessica Diederich (Greater Green Bay CVB) Hospitality/Ambassadors(Destination Training Programs) 

2:45pm - 3:00pm
Networking Coffee Break
Details +

Location: Fiesta Ballroom Foyer

3:00pm - 4:30pm
Shirtsleeve: National Tourism Week
Details +

Location: Salon 1


Round 1: 3:00 PM - 3:40 PM

Round 2: 3:45 PM - 4:30 PM

3:00pm - 4:30pm
Shirtsleeve: Corporate Sponsors
Details +

Location: Salon 2


Round 1: 3:00 PM - 3:40 PM

Round 2: 3:45 PM - 4:30 PM

3:00pm - 4:30pm
Shirtsleeve: Non-Member Bureaus
Details +

Location: Salon 4/5


Round 1: 3:00 PM - 3:40 PM

Round 2: 3:45 PM - 4:30 PM

3:00pm - 4:30pm
Shirtsleeve: Restaurant Week
Details +

Location: Salon 3


Round 1: 3:00 PM - 3:40 PM

Round 2: 3:45 PM - 4:30 PM

4:30pm - 6:00pm
Oasis Networking
Details +

Location: Las Palmas Lawn

6:00pm - 8:00pm
Dinner on Own
Wednesday October 24, 2018
6:00am - 7:00am
Sunrise Yoga
Details +

Location: Las Palmas Lawn


Instructor: Erin Hurter, Visit Sarasota County

8:00am - 8:45am
Networking Breakfast
Details +

Location: Sunrise Terrace

9:00am - 10:00am
General Session: What I Wish I Would Have Known When I Was in Your Shoes
Details +

Location: Salon 4/5


 Vicki Doyle is a former VP of Community Relations and Visitor Services for a destination marketing organization. Now working in the private sector of the tourism industry, she can't wait to share with you the "insights from the other side" that she wishes someone would have told her when she was with her DMO. In this session, learn how to harness the power of your membership position to create good will among departments and between community organizations, and get buy-in from other departments to initiate new programs. 

10:00am - 10:30am
Coffee Break
Details +

Location: Fiesta Ballroom Foyer

10:30am - 11:30am
Panel Discussion: Partnerships and Memberships
Details +

Location: Salon 4/5


Approximately 50% of CVBs are in a membership model and 50% are in partnership models. How do you know what’s right for you? Come hear best practices on changing from one model to another and an update on the journey these CVB’s have made.


Panelists:

Kristin Wensing (Greater Madison CVB)

Nicole Fitzpatrick (Louisville Tourism)

11:45am - 12:45pm
Networking Lunch
Details +

Location: Sunrise Terrace

1:00pm - 2:15pm
Open Agenda Sessions
Details +

Location: Salon 1, Salon 2, Salon 3, Salon 4/5


Round 1: 1:00 PM - 1:30 PM

Round 2: 1:45 PM - 2:15 PM

2:15pm - 2:45pm
Networking Coffee Break
Details +

Location: Fiesta Ballroom Foyer

3:30pm - 5:00pm
Offsite Learning Lab: Living Desert
Details +

The Living Desert is a 2.8 square miles botanical garden and zoo located in Palm Desert. The sole mission is desert conservation through preservation, education and appreciation. The Living Desert, which accumulates over 350,000 visitors annually, aims to foster an awareness of a variety of plants and animals in worldwide ecosystems.


For more information, please go here.

5:30pm - 7:30pm
Offsite Destinations International Hosted Dinner
Details +

Location: Las Casuelas Nuevas


Join Destinations International for dinner at Las Casuelas Nuevas, a local culinary institution serving great Mexican food in the valley for over 40 years.

Thursday October 25, 2018
8:00am - 9:00am
Networking Breakfast
Details +

Location: Sunrise Terrace

9:00am - 10:00am
60 Ideas in 60 Minutes
Details +

Location: Salon 4/5


Facilitator: Elise Rogers (Visit Albuquerque)


Get inspired by your colleagues' great ideas during this intense hour of thought-sharing

10:00am - 10:30am
Coffee Networking Break
Details +

Location: Fiesta Ballroom Foyer

10:30am - 11:30am
Solutions Open Mic Session
Details +

Location: Salon 4/5


Facilitator: Elise Rogers (Visit Albuquerque)


Hear from peer professionals around the world in this casual, informal open mic session

11:30am - 12:30pm
Lunch
Details +

Location: Sunrise Terrace

* Schedule subject to change.
Registration
$967
2018 Membership Summit - Destination
Member Price: US$645.00 Please log in to your portal to get the member discount automatically.
$50
2018 Membership Summit-Guest/Spouse
Paid Guests/Spouses are welcome to attend networking events and evening functions
location
Rancho Mirage
,
CA

We are pleased to offer a hotel block at the Omni Rancho Las Palmas. To book, edit, or cancel your hotel reservation in our housing block, please click here.

You can also contact the hotel directly at 1-888-444-6664 and mention you are with Destinations International 2018 Membership Summit to receive the group rate.

The hotel cut-off date is October 1, 2018.

Partners & Sponsors